Clinic days
The car waits or returns as the clinic needs, so you are not rebooking rides after tests, collection or infusion visits.
Private Charter
A car and driver, on your schedule.
Book a vehicle by the half-day or full day for clinic visits that run long, rest days between appointments, or time out with your companions.
When charter helps
Three common uses.
Recovery and rest
Short, comfortable rides for errands, meals and pharmacy visits when you would rather not use public transport.
Companions
Half-day or full-day outings for family or friends travelling with you, planned separately from your own care.
How charter is quoted.
Charter is priced by vehicle and booked time, for example a half-day or a full day, with the pickup point, destinations and any overtime agreed in your proposal. Tolls, parking and driver meals are stated in the quote, not added afterwards.
Charter is a travel service. It does not include medical staff or medical equipment, and it is not an ambulance.
Questions.
Can the driver speak English or Chinese?
Tell us your language when you ask for a quote. Where a bilingual driver is not available, we arrange an interpreter separately.
Can I change the plan on the day?
Within the booked time and area, yes. Let your driver or Care Advisor know.
Is charter included in the coordination levels?
Only if your written proposal says so. Otherwise it is quoted separately.